TITLE VI "STATEMENT OF POLICY"
The Warren County Transit Authority grants equal access to its programs and services to all citizens. This document serves to make citizens aware of their rights to such access, and serves to educate citizens so that they may understand the civil rights laws that protect their receipt and benefit of such services as defined by Title VI of the Civil Rights Act of 1964.
WHAT IS TITLE VI?
Title VI is a section of the Civil Rights Act of 1964 requiring that "No person in the United States shall on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance" Note that Title VI does not address gender discrimination. It only covers race, color and national origin. Other Civil Rights laws prohibit gender discrimination.
TAWC'S TITLE VI COMPLAINT AND INVESTIGATION PROCEDURES
The Warren County Transit Authority is committed to a policy of non-discrimination in the conduct of its business, including its Title VI responsibilities - the delivery of equitable and accessible transportation services. The Warren County Transit Authority recognizes its responsibilities to the communities in which it operates and to the society it serves. It is Warren County Transit Authority's policy to utilize its best efforts to assure that no person shall, on the grounds of race, color, or national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under its program of transit service delivery and related benefits.
If you believe that you have been excluded from participation in, denied the benefits of, or subjected to discrimination based on race, color, or national origin under Warren County Transit Authority's program of transit service delivery or related benefits, you may file a complaint with the Warren County Transit Authority, 42 Clark Street, Warren, PA 16365 or by telephone (814) 723-1874 or 877-723-9456. Here is a link to a complaint form. We encourage you to make your complaint in writing.
All complaints will be investigated promptly. Reasonable measures will be undertaken to preserve any information that is confidential. Warren County Transit Authority will review every complaint, and when necessary, assign a neutral party to investigate. At a minimum the investigating officer will interview all involved parties and may refer the matter to legal counsel if deemed necessary to resolve the complaint.
If the Complainant is dissatisfied with TAWC's resolution of the complaint, he/she has the right to file a complaint in the time allotted by law with:
Civil Rights Officer
U.S. Department of Transportation
Federal Transit Administration
1760 Market Street, Suite 500
Philadelphia, PA 19103-4124