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TAWC offers Fixed-Route bus service in parts of Sheffield, Youngsville, Pleasant Township and Warren. TAWC will make reasonable accommodations for people with disabilities.
ADA stands for the Americans with Disabilities Act. ADA became law in 1990. The ADA is a civil rights law that prohibits discrimination against individuals in all areas of public life, including jobs, schools, transportation, and all public and private place that are open to the general public. The purpose of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else. The ADA gives civil rights protections to individuals with disabilities similar to those provided to individuals with disabilities in public accommodations, employment, transportation, state and local government services, and telecommunications.
If you have any questions concerning the ADA program please contact our office at (814) 723-1874 or email firstname.lastname@example.org
Policy on Reasonable Accommodation
TAWC seeks to respond to requests for reasonable modification to policies and practices. In order to identify a reasonable modification, the following process must be used:
Requests for Modification of a public entity's policies and practices may be denied only on one or more of the following grounds:
- Individuals are to call TAWC at (814) 723-1874 and speak with any office staff or write to:
Warren County Transit Authority
42 Clark Street
Warren, PA 16365
- Individuals requesting modifications shall describe what they need in order to use the service.
- The Call Center Supervisor will, if unable to make a decision immediately regarding the applicability of the request, send the call to the department supervisor.
- Individuals requesting modifications are not required to use the term "reasonable modification" when making a request.
- Whenever feasible, requests for modifications shall be made and determined in advance, before the transportation provider is expected to provide the modified service, for example, during the paratransit eligibility process, through customer service inquires, or through the entity's complaint process.
- Where a request for modification cannot practicably be made and determined in advance (e.g., because of a condition or barrier at the destination of a paratransit or fixed route trip of which the individual with a disability was unaware until arriving), operating personnel of the entity shall make a determination of whether the modification should be provided at the time of the request. Operating personnel may consult with the entity's management before making a determination to grant or deny the request.
- Granting the request would fundamentally alter the nature of the entity's services, programs, or activities;
- Granting the request would create a direct threat to the health or safety of others;
- Without the requested modification, the individual with a disability is able to fully use the entity's services, programs, or activities for their intended purpose.
Here is a link to a complaint form.